Semi Voice Process duties Blending Call and Chat Support (Jobs - Full Time Jobs)
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Item ID 3133200 in Category: Jobs - Full Time Jobs
Semi Voice Process duties Blending Call and Chat Support | |
Semi Voice Process duties Blending Call and Chat Support Job Description Focus: Stress the importance of effective problem-solving techniques and the need for a combination of written and vocal communication abilities. Experience: 0 to 2 yrs What you’ll Do: Respond to customer inquiries and resolve issues through a combination of phone, email, and chat interactions. Provide accurate and timely information regarding products, services, and account details. Document all customer interactions and resolutions in the company's database with precision. Handle both inbound and outbound communications, adapting to the communication channel as needed. Manage and prioritize multiple customer interactions simultaneously, ensuring timely responses. What you need: Strong problem-solving and analytical abilities, with a focus on efficient issue resolution. Ability to multitask and prioritize effectively in a fast-paced environment. Strong listening skills and empathy, with the ability to understand and address customer needs. Ability to remain calm and professional under pressure, especially during challenging customer interactions. Apply Now for you Future All the Best Warm Regards, HR - Preetha 63855 80670 infohrpreetha29@gmail.com | |
| Target State: Tamil Nadu Target City : Chennai Last Update : 03 April 2025 12:56 PM Number of Views: 26 | Item Owner : Preetha Contact Email: Contact Phone: 6385580670 |
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2025-04-16 (0.597 sec)