Being a Customer Voice Specialist and Join Our Talented Staff (Jobs - Full Time Jobs)

Item ID 3118449 in Category: Jobs - Full Time Jobs

Being a Customer Voice Specialist and Join Our Talented Staff


Being a Customer Voice Specialist and Join Our Talented Staff
Job Description
Salary Range : based on skills, and interview performance

Education: Any Basic Graduation

Responsibilities
Answer incoming calls from clients promptly and politely.
Make outbound calls to clients as needed for follow-ups, surveys, or problem-solving.
Identify technical or service-related problems and provide appropriate solutions.
Verify that client interactions, issues, and solutions are appropriately documented in the business's CRM or database.
Use CRM tools to manage customer interactions and keep track of customer history.

Qualification:
demonstrated ability to manage both incoming and outgoing calls.
knowledge with call centre software and CRM systems.
Outstanding interpersonal and verbal communication abilities.
strong troubleshooting and problem-solving abilities.
the capacity to listen intently and relate to clients.

Location : Chennai

Working Hours : 8 Hours, Monday to Saturday

Additional Info : ESI, PF, Paid Leave.

Freshers can Also Apply for the Position
For Further informations contact the hr
Hr - Preetha
63855 80670
infohrpreetha29@gmail.com


Target State: Tamil Nadu
Target City : Chennai
Last Update : 15 March 2025 2:35 PM
Number of Views: 34
Item  Owner  : Preetha
Contact Email:
Contact Phone: 6385580670

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