Explore the World of Customer Service Executive | |
Explore the World of Customer Service Executive Job Description Responsibilities Customer Interaction: Handle inbound and outbound customer calls and emails. Problem Resolution: Address customer inquiries, complaints, and concerns. Product/Service Information: Provide accurate information about products and services. Sales and Upselling: Identify upselling and cross-selling opportunities. Complaint Management: Resolve customer complaints and escalate issues as needed. Process Adherence: Follow established processes and guidelines. Performance Metrics: Meet and exceed performance metrics, such as call volume, call quality, and customer satisfaction. Documentation: Maintain accurate records of customer interactions and resolutions. Role: Voice Process Executive Experience: Freshers Qualification:Any Basic Degree Location: In and Around Chennai No of Vacancies: 6 Salary: from 15K to 18K per month Interested Candidates can contact the HR for Interview Appointment Warm Regards, HR - Preetha 63855 80670 infohrpreetha29@gmail.com | |
Target State: Tamil Nadu Target City : Chennai Last Update : 30 November 2024 2:50 PM Number of Views: 9 | Item Owner : Preetha Contact Email: Contact Phone: 6385580670 |
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