Tamil Voice Process Executive Role Available Immediately | |
Tamil Voice Process Executive Role Available Immediately Job Description Salary Range : based on skills, and interview performance Experience Requirement : Fresher Qualification: 8th, 10th, 12th, or Above Location : Chennai Working Hours : 8 hours work | Monday to Saturday Responsibilities Customer Interaction: Handle inbound and outbound calls from customers. Query Resolution: Address customer inquiries, complaints, and concerns. Product/Service Information: Provide accurate information about products and services. Sales and Upselling: Identify upselling and cross-selling opportunities. Complaint Management: Resolve customer complaints and escalate issues as needed. Process Adherence: Follow established processes and guidelines. Performance Metrics: Meet and exceed performance metrics, such as call volume, call quality, and sales targets. Skills: Communication Skills: Excellent verbal and written communication skills. Interpersonal Skills: Ability to build rapport and trust with customers. Problem-Solving: Strong problem-solving and decision-making skills. Active Listening: Ability to actively listen to customer concerns and provide solutions. Computer Skills: Proficiency in customer service software and tools. Interested Candidates can contact the HR for Interview Appointment Warm Regards, HR - Preetha 63855 80670 infohrpreetha29@gmail.com | |
Target State: Tamil Nadu Target City : Chennai Last Update : 28 November 2024 12:58 PM Number of Views: 12 | Item Owner : Preetha Contact Email: Contact Phone: 6385580670 |
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