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Voice Process Executive A Step Into the Workplace World | |
Voice Process Executive A Step Into the Workplace World Job Description Experience: 3+ yrs Salary: Based on Previous Experience Challenges: High-quality, sympathetic, and individualised voice interactions are becoming increasingly important in the customer support sector. In order to foster brand loyalty, the future requires Voice Process Executives who are proficient in verbal communication, skilled with integrated CRM technology, and able to handle complicated client issues in a single interaction. Our goal is to establish the standard for first-call resolution and outstanding customer service. What you will do: You will be in charge of efficiently and professionally managing a large number of incoming and/or outgoing customer calls. This entails actively listening to the demands of the client, accurately identifying problems, offering precise information or technical support, and assisting clients with procedures or solutions. Your responsibilities will include using the CRM system to precisely record all interactions and resolutions, forwarding unresolved issues to the relevant department, and regularly achieving key performance indicators (KPIs) including First Call Resolution (FCR) and Average Handling Time (AHT). Your patience, dedication to providing exceptional customer service, and outstanding verbal communication skills will be crucial in optimising favourable client results. We invite you to apply and explore this exciting opportunity! Warm Regards, HR - Maria 88708 33430 infohrmaria04@gmail.com | |
| Target State: Tamil Nadu Target City : Chennai Last Update : 12 November 2025 4:07 PM Number of Views: 3 | Item Owner : Maria Contact Email: Contact Phone: 8870833430 |
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INNetAds > Jobs > Full Time Jobs > Item ID 2939118
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2025-11-12 (0.718 sec)